Tidio Review | What Are Tidio Features, Pricing, Pros & Cons

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Tidio

What’s Tidio?

Tidio delivers a live chat option which may be added to a site design, providing you with a fast and convenient tool to interact with your clients.

It is the most common live chat solution on earth and can be utilised by more than a million consumers.

Your customers only watch it as a tiny window which permits them to send a message, but behind the scenes that it can be a terrific way to create leads, collect client information, lure them with supplies and answer any queries.

Tidio unites a fresh and quick internet chat with an abundance of additional features like chatbots, visitor monitoring and mass mailing under a single roof in a smart package.

Tidio Pricing

Free Plan

Tidio is too liberal to even consider offering a lifetime free item (No Credit Card Required) however clearly with restricted highlights that function admirably for a little group. When you sign in, you get 7 days of Premium preliminary where you can encounter every one of the highlights. Here are the highlights accessible in Tidio’s Free Chat Version:

  • Live talk
  • Email Integration
  • Courier Integration
  • Guest Info
  • Portable + Desktop App
  • Canned Responses (Quick Responses)
  • Javascript API
  • Guest Notes
  • 100 Chatbot Conversations each Month.
  • Up to 3 clients.

Following 7 days, you can either decide to proceed for a superior arrangement or keep utilizing the free arrangement. They will not ask you for the Credit Card Details if there should arise an occurrence of the free arrangement.

Cherishing Tidio Already? Attempt Tidio Forever Free Plan

Paid Plan

I tracked down this confounding (I would likewise say brilliant) while choosing the correct arrangement. Evidently, they have 2 Plans – Chatbot and Communicator and the two of them cost $18/Month. You should choose whether you need to utilize the just chatbot highlight on your site or a live composing with different highlights that require the human, for example, the Visitor List. On the off chance that you need to utilize a completely working talk highlight (both chatbot and live visit) on your site, you need to pay for both for example $36 every month.

Here are the nitty gritty highlights for each:

  • Chatbot Plan
  • $18/Month
  • All Free Plan Features
  • Limitless Active Chatbots (Quantity)
  • 5,000 Chatbot Conversations (You can decide to overhaul in the event that you have more guests)
  • Visual Chatbot Integration (Drag and Drop)
  • Zapier Integration
  • Communicator Plan
  • $18/Month
  • All Free Plan Features (3 Chat Operators)
  • New + Incoming Visitor Notifications
  • Live Typing
  • Seen Pages
  • Live Visitor List
  • Extra Operator at $10/Month

They additionally have an expert arrangement recorded on their site which incorporates everything and the arrangement can be redone as per business needs.

On the off chance that you are a startup, I would emphatically suggest going with the consolidated arrangement of Chatbot and Communicator. It would cost $36 every month ($12 per visit administrator) which I accept is great.

What is Tidio Chat, in any case?

It is a live talk stage that permits you to communicate with site guests progressively and resolve their inquiries or issues. It is intended for every one of the stages however functions admirably with Shopify and WordPress. With it’s smooth and adjustable plan, you can coordinate with the gadget with your site’s essential tones which gives an incredible look and feel to the guests.

With Tidio’s Chatbot include, you can computerize the reactions for the normal questions that guests ask you. That, yet it likewise assists you with lead age and other cool things like contribution a rebate to guests or providing request situations with.

Live Chat Features

First and foremost, how about we comprehend what a live visit is. Aside from your email, contact structure, and telephone number for help, there’s something more individuals love – Live Chats. Not just it is too advantageous for the guests yet it additionally saves their time as opposed to hanging tight for your email answer or a callback. We should take a gander at a portion of the highlights offered by Tidio Chat:

1. Live Typing

2. Visitors List + Viewed Pages

3. Live Chat Mobile App

4. Email Notifications

5. Live Chat Analytics

6. Chat Transfer

7. Visitor Ban

8. Canned Responses (Quick Responses)

Chatbot Features

Tidio Chat accompanies a combination of Chatbot and a Live talk. In my past article about Chatbots, I’ve clarified why chatbots are fundamental for an online business. Tidio has different pre-constructed chatbots made. You should simply duplicate the scrap on your site. Or then again utilize the WordPress module. Here, we will see a portion of the Pre-fabricated Chatbots:

1. Lead Generation

2. Welcoming Visitors

3. Returning Visitors

4. Abandoned Cart Recovery

5. Chat Operators are away

PROS

  • Canned Responses
  • Guest Tracking
  • Visit Transfer/Routing
  • Chatbots
  • Investigation
  • Client Geolocation
  • Best Price

CONS

  • No Customisable Branding
  • No Post Chat Survey (Only Like and Dislike)
  • Best Price however Confusing

 Conclusion

Tidio is a truly magnificent LiveChat that has all you require to act in the most ideal manner. Its principal work that is to work as a live visit for clients who enter our page.