Latestrags

Latestrags

Tidio
Technology

Tidio Review | What Are Tidio Features, Pricing, Pros & Cons

What’s Tidio?

Tidio offers a live chat feature that can be integrated into a website’s layout, giving you a quick and easy way to communicate with your customers.

More than a million customers can use it, making it the most widely used live chat service on the planet.

Although your clients just see it as a small window where they may send messages, it can actually be a very effective way to generate leads, gather client information, entice customers with offers, and respond to any questions.

 

 

Tidio combines a quick and enticing online conversation with a wealth of extra services like visitor tracking, chatbots, and bulk mailing under one roof in a clever package.

 

Tidio Pricing

 

 

Free Plan

 

 

Tidio is too liberal to even consider providing a free thing for life (no credit card required), but it does have some limited features that work well for a small group. You receive 7 days of Premium preliminary after you in, during which you can experience all the attractions. The highlights of Tidio’s free chat version are as follows:

  • Live talk
  • Email Integration
  • Courier Integration
  • Guest Info
  • Portable + Desktop App
  • Canned Responses (Quick Responses)
  • Javascript API
  • Guest Notes
  • 100 Chatbot Conversations each Month.
  • Up to 3 clients.

After 7 days, you can choose to either continue with a better arrangement or continue with the free arrangement. If a situation involving the free arrangement should arise, they won’t ask you for your credit card information.

Cherishing Tidio Already? Attempt Tidio Forever Free Plan

 

Paid Plan

 

I discovered this perplexing (I would also say wonderful) when deciding on the appropriate layout. Evidently, they provide two plans for $18 per month each: Chatbot and Communicator. You must decide whether to use a live writer with additional features that require a human, such as a visitor list, or just a chatbot feature on your website. If you want to use a fully functional chat feature (both chatbot and real visitor) on your website, you must pay for both, for example, $36 per month.

 

Here are the nitty-gritty highlights for each:

  • Chatbot Plan
  • $18/Month
  • All Free Plan Features
  • Limitless Active Chatbots (Quantity)
  • 5,000 Chatbot Conversations (You can decide to overhaul in the event that you have more guests)
  • Visual Chatbot Integration (Drag and Drop)
  • Zapier Integration
  • Communicator Plan
  • $18/Month
  • All Free Plan Features (3 Chat Operators)
  • New + Incoming Visitor Notifications
  • Live Typing
  • Seen Pages
  • Live Visitor List
  • Extra Operator at $10/Month

On their website, they also have a professional arrangement that includes everything and may be modified to suit particular business requirements.

In the event that you are a startup, I would strongly advise choosing the combined Chatbot and Communicator setup. The monthly cost would be $36 ($12 for each administrator visit), which I think is extremely reasonable.

 

What is Tidio Chat, in any case?

 

It is a live chat platform that enables you to interact with website visitors and address any problems or questions they may have. It is designed for all phases, however, Shopify and WordPress work particularly well with it. With its slick and flexible design, you can match the device with the key colors of your website, giving visitors an amazing appearance and experience.

You may automate your responses to the frequent queries that visitors pose to you by using Tidio’s Chatbot feature. That said, it also helps you with lead age and other wonderful stuff like giving guests a discount or supplying request circumstances.

 

Live Chat Features

 

It is a live chat platform that enables you to interact with website visitors and address any problems or questions they may have. It is designed for all phases, however, Shopify and WordPress work particularly well with it. With its slick and flexible design, you can match the device with the key colors of your website, giving visitors an amazing appearance and experience.

You may automate your responses to the frequent queries that visitors pose to you by using Tidio’s Chatbot feature. That said, it also helps you with lead age and other wonderful stuff like giving guests a discount or supplying request circumstances.

1. Live Typing

2. Visitors List + Viewed Pages

3. Live Chat Mobile App

4. Email Notifications

5. Live Chat Analytics

6. Chat Transfer

7. Visitor Ban

8. Canned Responses (Quick Responses)

 

Chatbot Features

 

Tidio Chat combines a chatbot and a live conversation. I explained why chatbots are essential for an internet business in my earlier essay about chatbots. Tidio has a variety of chatbots that are already built. Just duplicate the scrap on your website. Alternatively, use the WordPress module. Here, we will see a portion of the Pre-fabricated Chatbots:

1. Lead Generation

2. Welcoming Visitors

3. Returning Visitors

4. Abandoned Cart Recovery

5. Chat Operators are away

 

PROS

  • Canned Responses
  • Guest Tracking
  • Visit Transfer/Routing
  • Chatbots
  • Investigation
  • Client Geolocation
  • Best Price

CONS

  • No Customisable Branding
  • No Post Chat Survey (Only Like and Dislike)
  • Best Price however Confusing

 Conclusion

Tidio is a truly outstanding LiveChat that offers everything you need to perform in the best way. Its main function is to function as a live visit for visitors to our page.