Kiwi.com, an online travel agency that offers flights, accommodations, and various travel services. Kiwi.com allows users to search for and book flights from different airlines, often offering combinations of multiple airlines to create unique itineraries.
What Is Kiwi.com?
Kiwi.com is an online travel agency and metasearch engine that specializes in offering flights, accommodations, and other travel services. It was founded in 2012 and is based in the Czech Republic. Kiwi.com provides a platform that allows users to search for and book flights from various airlines, often combining multiple airlines to create unique itineraries. This feature allows travelers to create more flexible and customized routes, potentially saving money and time. Kiwi.com also offers services such as accommodation bookings, car rentals, and travel insurance, aiming to provide a comprehensive platform for travelers to plan and book their entire trip. On the Kiwi.com website, you can enter your departure and arrival destinations, along with the desired travel dates, to search for available flights. The search results will display various flight options, including both direct and connecting flights, with details on airlines, layovers, durations, and prices. Kiwi.com also provides additional features such as virtual interlining, which allows you to book itineraries involving multiple airlines that would not typically cooperate. Kiwi.com offers other travel services such as accommodation bookings, car rentals, and travel insurance. They aim to provide a comprehensive platform for travelers to plan and book their entire trip.
How To Use Kiwi.com
To use Kiwi.com, you can follow these general steps:
- Visit the Kiwi.com website: Go to in your web browser to access the Kiwi.com platform.
- Search for flights: On the homepage, you will find a search box where you can enter your departure and arrival destinations, along with the desired travel dates. You can also specify the number of passengers and any other preferences.
- View search results: After entering your search criteria, click on the “Search” or “Find flights” button. Kiwi.com will display a list of available flights based on your input. The results will include various options with different airlines, layovers, durations, and prices.
- Select a flight: Review the search results and choose a flight that suits your preferences and budget. Pay attention to important details such as layovers, baggage allowance, and any additional fees.
- Customize your itinerary: Kiwi.com allows you to customize your itinerary by adding extras such as baggage, seat selection, or travel insurance. You can select these options during the booking process.
- Proceed to booking: Once you have chosen your desired flight and any extras, click on the “Continue” or “Proceed to booking” button to proceed with the booking process.
- Enter passenger details: Enter the required passenger details, including names, contact information, and any necessary travel documents.
- Complete the payment: Select your preferred payment method and follow the instructions to complete the payment for your booking. Kiwi.com accepts various payment options, including credit/debit cards and sometimes alternative methods like PayPal.
- Confirmation and tickets: After completing the payment, you will receive a confirmation email from Kiwi.com, which includes your booking details and e-tickets. Make sure to review all the information carefully and keep the confirmation email for reference.
- Manage your booking: If you need to make any changes or have questions about your booking, you can typically manage your reservation directly through the Kiwi.com website or by contacting their customer support.
Kiwi.com Customer Services
- Flight Search and Booking: Kiwi.com allows users to search for flights by entering their departure and arrival destinations, travel dates, and other preferences. The platform provides a comprehensive list of flight options from various airlines, including both direct and connecting flights. Users can compare prices, flight durations, layovers, and airlines to find the best flights for their needs. Once the desired flight is selected, users can proceed to book and purchase their tickets through Kiwi.com.
- Virtual Interlining: One of Kiwi.com unique features is virtual interlining, which allows users to create itineraries with flights from multiple airlines that do not typically cooperate. This feature enables travelers to combine different airlines to create more flexible and often cost-effective routes to their destinations. Kiwi.com takes care of the connections and guarantees the connections, even if flights are on separate tickets.
- Accommodation Booking: In addition to flights, Kiwi.com also offers accommodation booking services. Users can search for and book hotels, hostels, apartments, and other types of accommodations through the platform. The search results display information such as prices, ratings, amenities, and guest reviews to help users make informed choices.
- Car Rentals: Kiwi.com provides a car rental service that allows users to search for and book rental cars at their destination. Users can compare prices, vehicle types, rental companies, and pick-up/drop-off locations to find the most suitable option for their travel plans.
- Travel Insurance: Kiwi.com offers travel insurance options to provide travelers with financial protection and peace of mind during their trips. Users can choose from different insurance plans that cover various aspects such as trip cancellation, medical emergencies, baggage loss, and more.
Benefits, Features And Advantages Of Kiwi.com
- Wide Selection of Flight Options: Kiwi.com aggregates flight options from various airlines, including both major carriers and low-cost airlines. This wide selection allows users to compare and choose from a comprehensive range of flights to find the most suitable and cost-effective options for their travel needs.
- Seamless Booking Experience: Kiwi.com strives to provide a user-friendly and seamless booking experience. The platform’s interface is designed to simplify the flight search and booking process, making it easy for users to find and book their desired flights. Additionally, the website and mobile app are designed to be accessible and responsive across different devices.
- Customer Support: Kiwi.com offers customer support to assist users at various stages of their journey. Their support team is available to answer inquiries, provide assistance with bookings, handle changes or cancellations, and address any issues or concerns that may arise. Customer support can be reached through multiple channels, including email, phone, and live chat.
- Travel Extras and Add-ons: In addition to flights, Kiwi.com provides users with the option to add extras and services to their bookings. This includes adding baggage allowance, seat selection, travel insurance, and other services that can enhance the travel experience and provide additional peace of mind.
- Competitive Prices and Savings: Kiwi.com aims to offer competitive prices and deals on flights and other travel services. The platform’s search algorithm and virtual interlining technology can often find unique flight combinations that may result in cost savings compared to booking directly with individual airlines.
- Additional Travel Services: Apart from flights, Kiwi.com also offers accommodation booking, car rental services, and travel insurance. This comprehensive approach allows users to conveniently plan and book various aspects of their trip in one place.
Experts Of Kiwi.com
- Kiwi.com offers a unique feature of “virtual interlining,” which allows customers to combine flights from multiple airlines, even if they are not officially partnered.
- The website has a user-friendly interface and offers various filters to help customers find the best deals based on their preferences.
- Kiwi.com’s customer service is available 24/7 through various channels, including phone, email, and live chat.
In conclusion, Kiwi.com is an online travel agency and metasearch engine that offers a range of services to help travelers plan and book their trips. With a wide selection of flights from various airlines and its virtual interlining feature, Kiwi.com provides users with flexibility in creating customized itineraries. The platform strives to offer competitive prices, a seamless booking experience, and protection through its Kiwi.com . Additionally, Kiwi.com provides accommodation booking, car rental services, and travel insurance, allowing users to conveniently plan multiple aspects of their trip in one place. With customer support available to assist users throughout their journey, Kiwi.com aims to provide a comprehensive travel booking solution.