Secret Escapes: Overview – Secret Escapes Customer Service, Benefits, Features And Advantages Of Secret Escapes And Its Experts Of Secret Escapes.

Secret Escapes Overview

Secret Escapes is a members-only online travel company that offers discounted rates on luxury hotels and vacations. They provide their members with exclusive access to deals and discounts on a wide range of high-end accommodations and travel experiences.

  • Membership-Based Platform: Secret Escapes operated on a membership model. Users needed to sign up for a free membership on their website to access the deals and offers.
  • Exclusive Offers: Secret Escapes offered its members access to exclusive, time-limited deals on luxury accommodations and travel experiences. These deals often featured significant discounts compared to standard prices.
  • High-End Accommodations: The platform primarily focused on luxury and boutique hotels, resorts, and vacation properties. Members could find deals on everything from romantic weekend getaways to international vacations.
  • Limited-Time Offers: Deals on Secret Escapes were time-sensitive, typically lasting for a limited duration. Members were notified of new deals via email or through the website.
  • Member Notifications: Members received regular email notifications about the latest deals and promotions tailored to their preferences and location.
  • Booking Process: To book a deal, members would typically need to log in to their Secret Escapes account, select the desired offer, and follow the booking process provided on the platform. Payment for the chosen offer would be made through the Secret Escapes.
  • User Reviews: Secret Escapes often included user reviews and ratings for the properties and experiences they featured, helping members make informed decisions.
  • Global Presence: Secret Escapes had a presence in various countries, offering deals and experiences in multiple regions around the world.

Secret Escapes Customer Service

  • Website Support: Secret Escapes had a customer support section on their website where you could find answers to frequently asked questions (FAQs). This section often covered topics like account management, booking procedures, cancellation policies, and more.
  • Contact Form: Many online travel companies, including Secret Escapes, offered a contact form on their website. You could use this form to submit specific inquiries or requests, and the Secret Escapes support team would respond via email.
  • Email: You could often contact Secret Escapes customer support by sending an email to a designated customer service email address. The email address for customer support inquiries may have been provided on their website or in their communication materials.
  • Phone Support: Some customer inquiries or issues may have required more immediate assistance. In such cases, Secret Escapes may have provided a customer service phone number that you could call during their business hours.
  • Social Media: Secret Escapes may have had an active presence on social media platforms like Twitter or Facebook. You could reach out to them through these channels for support or general inquiries.
  • Live Chat: Some online travel companies offer live chat support through their website, allowing you to chat with a customer service representative in real time. Check the website to see if this option is available.

Benefits, Features And Advantages Of Secret Escapes


  • High-End Properties: The platform focused on featuring luxury and boutique hotels, resorts, and vacation properties, allowing members to discover and book stays at top-tier establishments.
  • Personalized Offers: Secret Escapes tailored its offers to individual preferences and locations, providing members with personalized recommendations and deals that matched their interests.
  • Time-Limited Deals: The deals on Secret Escapes were time-sensitive, creating a sense of urgency for members to book and take advantage of the discounts.
  • User Reviews: Members could read user reviews and ratings for the properties and experiences featured on the platform, helping them make informed decisions.


  • Membership Model: Secret Escapes operated as a members-only platform. To access the deals and offers, users needed to create a free membership account.
  • Email Notifications: Members received regular email notifications about new deals and promotions that aligned with their preferences and location.
  • Detailed Property Listings: The platform provided detailed listings for each property or experience, including high-quality photos, descriptions, and information about amenities and services.
  • Easy Booking Process: Booking through Secret Escapes was typically straightforward, with a user-friendly interface that allowed members to select their desired offer and complete the booking process on the platform.


  • Cost Savings: One of the primary advantages of Secret Escapes was the potential for significant cost savings on luxury travel experiences, allowing members to enjoy high-end vacations without breaking the bank.
  • Curated Selection: Secret Escapes curated its selection of properties and experiences, ensuring that members had access to quality accommodations and travel options.
  • Convenience: The platform made it convenient for members to discover, compare, and book luxury travel experiences in one place, eliminating the need to search multiple websites.
  • Personalization: The personalized recommendations and offers enhanced the user experience, making it more likely for members to find deals that matched their interests and preferences.
  • Trust and Transparency: User reviews and ratings added an element of trust and transparency to the booking process, allowing members to make informed choices.

Experts Of Secret Escapes

  • Secret Escapes provides exclusive access to discounted rates on luxury hotels, allowing members to enjoy high-end accommodations at more affordable prices.
  • The online platform offers a curated selection of hotels, ensuring that members have access to quality establishments and can easily find their preferred destination.
  • Members can benefit from personalized recommendations and deals based on their travel preferences and previous bookings, enhancing their overall experience.

Secret Escapes Conclusion

Escapes was a members-only online travel company that provided exclusive access to discounted rates on luxury accommodations and travel experiences. It operated on a membership model, offering personalized deals and promotions to its members.